česká verze   english version

Hostel Rosemary

 - faq

 
How can I make a reservation?
You can make a on-line reservation on our website: secure free easy.

You can make reservation :
by email :
by phone : +420 222 211 124 ( 8am-7pm)
by fax :        +420 222 211 124
If you dont have a credit card we will need your reconfirmation by phone on the day of your arrival before 9 A.M.!
If you wont call then your reservation will be canceled.

Cancellation policy is 48 hours.

Do you provide pillows, blankets, sheets, bedlinen
and towels ?

Yes, all this is ready for you in the room.

What is a twin room ?
All of our rooms have separate singl beds (80cm/200cm).
In the twin room are two separate singl beds, if you want you can put them together. We dont have a queensize beds
or double beds.

What type of rooms do you have ?
We have 1/ rooms with bathroom common
 2/ rooms with private bathroom and own kitchen.

What are Dormitory rooms ?
Dormitory is 3-12 bedded room which you share
with other tourists.
Bathroom, toilet and kitchen is private in the 12 bedded dorm.

Are the Dorm rooms mixed or single sex ?
Most of our dormrooms are mixed.

Shower/toilet facilities ?
All the facilities are cleaned daily and are open 24hours.
Hot showers are available free of charge at all times.

Where can we park our car ?
at the reception we will reccommed you place near by, private garages. The price is around 500 CZK - 1000 CZK per day.

What is the latest time we can get in the Hostel
 - do you have curfew?

You can get in the hostel any time, we have no curfew, no lockout…
Reception is open daily from 8am to 7pm.

Can we pay in Euro in your Hostel ?
Do you exchange money ?

No. You have to pay for accommodation in Czech currency or by credit card,
Only for the extras which we sell at the reception you can pay in EUR.
We are sorry, but we dont change money,
but near our Hostel cca 2 minute walk are three main Banks
where you can change money.

How much is 1 EURO in Czech crowns ?
1 EUR = about 25,- CZK
you can convert the currency here : www.xe.net/ucc

What payment methods do you accept ?
After your arrival you can pay in cash in Czech currency only or you can pay by credit card - we accept all  credit cards and debit cards for payments at the reception.

When is the check out/in time ?
Check out time is 10 A.M. Check in time is 2 P.M. Sometimes the check in time can be earlier, just ask at the reception.

Can we leave our store our lauggages in your Hostel ?
Yes, you can leave your luggages at our luggages room - open from 8am to 3pm.
After this time, there are lockers on the Main Train station, which is 3 minutes walk from us. 

Do you have lockers ?
Yes, we have lockers at the 12bedded dormitory room. In other dormitory rooms are not lockers, but you can leave your valuable things at the reception safe for free. 

How far it is from your Hostel to the city center ?
You can walk to the Old Town square it takes you 5 minutes
or to Wenceslas Square 2 minutes walk.

How much does it const to take a taxi from the Airport to your hostel ?
Approximately 600,-CZK
we recommend this company : www.aaataxi.cz
or shuttle service www.cedaz.cz

Kitchen and food ?
In our Hostel there is common kitchen, which you can use 24hours a day free of charge. The kitchen equipment - cooker, fridge, freezer, plates, forks, nifes, spoons, cups, kettle, pots and pans... Rooms with private bathroom have private kitchen.

Smoking rooms ?
Smoking in the hostel is prohibited.

Electrical supply ?
220V.

Is there a minumum or maximum age to stay ?
There is no upper age limit to stay. Everybody can stay.

Is there a minumum or maximum number of nights which we have to stay ?
No.

How to find the way to your hostel?
How to find us

Other facilities ?
you can borrow a hair dryer, Iron, Iron board...
all free of charge.

What should we see in Prague, main sightseeings ?
http://www.pis.cz